Privacy policy

Privacy Policy

Last Updated: [19 JULY 2026]

At [AAYUSTORE], we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website [https://aayustore.com/], place an order, contact us, subscribe to our communications, or otherwise interact with our services.

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our store.

1.1 Information You Provide Directly

When you browse our website, create an account, place an order, contact us, or interact with our services, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Mobile or telephone number

  • Account login details, where applicable

  • Order and purchase history

  • Payment and transaction-related information

  • Information you provide when contacting customer support

  • Product reviews, feedback, survey responses, or other content you voluntarily submit

  • Any other information you choose to provide to us

We generally do not directly store complete payment card, banking, or other sensitive payment credentials. Payments may be processed by third-party payment service providers according to their own privacy policies and security practices.

1.2 Information Collected Automatically

When you visit or use our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Approximate location information derived from technical data

  • Pages viewed and products browsed

  • Date and time of visits

  • Referring website or source

  • Website interaction and usage information

  • Cookies and similar technologies

This information helps us understand how visitors use our website and improve our services.

1.3 Information from Third Parties

We may receive information from third parties, including payment processors, shipping and logistics providers, e-commerce platforms, marketing and advertising partners, analytics providers, social media platforms, and fraud prevention or security service providers.

We only use such information where permitted by applicable law and for legitimate business purposes.

2. How We Use Your Information

We may use personal information for the following purposes:

2.1 To Process and Fulfil Orders

We may use your information to:

  • Process and confirm your orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order updates and tracking information

  • Handle returns, refunds, exchanges, and cancellations

  • Provide customer support

2.2 To Communicate With You

We may use your contact information to:

  • Respond to your questions and requests

  • Send order confirmations and transactional communications

  • Provide important service-related notices

  • Communicate about your account or purchases

2.3 Marketing Communications

Where permitted by applicable law and, where required, with your consent, we may send you:

  • Promotional emails

  • Product updates

  • Special offers

  • Discounts

  • Newsletters

  • Other marketing communications

You may unsubscribe from promotional communications at any time by using the unsubscribe option included in the communication or by contacting us at [Email: Happycart789@gmail.com].

Please note that even if you opt out of marketing communications, we may still send essential transactional or service-related communications, such as order confirmations, delivery updates, or important account notices.

2.4 To Improve Our Website and Services

We may use information to:

  • Understand how customers use our website

  • Improve website functionality

  • Improve our products and services

  • Personalise your shopping experience

  • Analyse trends and customer preferences

  • Develop new products, features, and services

2.5 To Maintain Security and Prevent Fraud

We may use information to:

  • Detect and prevent fraudulent transactions

  • Protect our website and systems

  • Investigate suspicious or unlawful activity

  • Enforce our terms and policies

  • Protect the rights, property, and safety of our business, customers, and others

2.6 To Comply With Legal Obligations

We may process and retain information where necessary to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from government authorities

  • Maintain business, tax, accounting, and transaction records

  • Establish, exercise, or defend legal claims

We will process personal data only for lawful purposes and in accordance with applicable Indian data protection and privacy laws.

3. Legal Basis for Processing Personal Data

Depending on the circumstances, we may process your personal data:

  • With your consent;

  • To provide products and services you request;

  • To fulfil or take steps related to a contract or transaction;

  • To comply with applicable legal obligations;

  • For permitted legitimate or lawful uses under applicable law;

  • To protect the security and integrity of our services; and

  • For other purposes permitted by applicable law.

Where consent is required, we aim to provide clear information about the personal data being collected and the purpose for which it is being processed.

You may withdraw consent where applicable. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. In some cases, withdrawing consent may affect our ability to provide certain products or services.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device that help websites remember information and understand how visitors use the website.

We may use cookies for purposes including:

Essential Cookies

These cookies may be necessary for the website to function, including for:

  • Shopping cart functionality

  • Checkout processes

  • Account login

  • Security

  • Basic website operations

Analytics Cookies

These cookies help us understand how visitors use our website, such as which pages are visited and how users interact with our store.

Preference Cookies

These cookies may remember preferences such as language, region, or other settings.

Marketing and Advertising Cookies

Where applicable, these technologies may help us and our advertising partners measure campaigns and show more relevant advertisements.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Our website may also use technologies such as pixels, tags, web beacons, and similar tools.

5. Sharing of Personal Information

We may share personal information where reasonably necessary for the purposes described in this Privacy Policy.

This may include sharing information with:

  • Payment service providers

  • Delivery and logistics partners

  • Technology and hosting providers

  • Customer service providers

  • Analytics and advertising providers

  • Professional advisers, such as accountants, lawyers, or auditors

  • Government authorities or law enforcement where legally required

  • Successors or purchasers in connection with a merger, acquisition, restructuring, sale, or transfer of business assets

We do not sell your personal information for money.

We may share information with service providers and partners only as reasonably necessary for business, operational, legal, security, or other permitted purposes.

6. International Data Transfers

Some service providers we use may process or store personal information outside India.

Where personal information is transferred, stored, or processed outside India, we will take reasonable steps to do so in accordance with applicable law and applicable data protection requirements.

By using our website, you acknowledge that your information may be processed by service providers operating in locations outside India where permitted by applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide products and services

  • Complete transactions

  • Maintain business and financial records

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud and protect security

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

The exact retention period may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

  • Access controls

  • Secure systems and hosting

  • Encryption or other security measures where appropriate

  • Authentication controls

  • Monitoring and security procedures

  • Limiting access to personal information to authorised persons and service providers

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You are responsible for keeping your account credentials, passwords, and other login information confidential where applicable.

If you believe your information or account has been compromised, please contact us immediately at:

Email: [Happycart789@gmail.com]

9. Your Privacy Rights

Subject to applicable law and any applicable conditions or limitations, you may have rights relating to your personal data.

These may include the right to:

9.1 Access Information

You may request information about the personal data we process about you and how it is used, where such access is available under applicable law.

9.2 Request Correction

You may request correction of inaccurate or incomplete personal information.

9.3 Request Erasure or Deletion

You may request deletion or erasure of personal information where permitted by applicable law.

We may need to retain certain information where required by law or where necessary for legitimate legal, security, fraud-prevention, accounting, or business purposes.

9.4 Withdraw Consent

Where processing is based on consent, you may withdraw your consent, subject to applicable law.

9.5 Opt Out of Marketing

You may unsubscribe from promotional emails or other marketing communications at any time.

9.6 Nominate a Person to Exercise Rights

Where applicable under Indian law, you may have the right to nominate another individual to exercise certain rights on your behalf in the event of death or incapacity.

9.7 Lodge a Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information appropriately, you may contact us using the details below.

To exercise a privacy right, please contact:

Email: [Happycart789@gmail.com]
Address:  [SAHARANPUR, UTTAR PARDESH, PIN CODE-247001]

We may need to verify your identity before completing certain requests. We will handle valid requests within the time required by applicable law.

10. Children's Privacy

Our website is not intended for children under the age of ** [**15].

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information in violation of applicable law, please contact us at [Happycart789@gmail.com].

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices

  • Our website or services

  • Technology

  • Legal or regulatory requirements

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by applicable law, we may provide additional notice or seek consent for material changes.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

[AAYUSTORE]
Email: [Happycart789@gmail.com]
Address: [SAHARANPUR, UTTAR PRADESH, PIN CODE - 247001]

14. Consent and Acknowledgement

By using our website, creating an account, placing an order, or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required by applicable law, we will seek consent through an appropriate method before processing personal data for the relevant purpose.

[END OF PRIVACY POLICY]